We want to learn a bit more about your recent experience in speaking with a one-Link Service Coordinator and specifically if you were asked about what mental health services and supports you were interested in being connected to and if your experience matched your expectations in being referred. We greatly appreciate you contributing your time to this process, and thank you in advance for your participation.
Our service is part of an exciting Ontario-wide initiative to make the discharge process more patient-centered. The initiative is called PODS (for patient oriented discharge summaries) – for more information go to the PODS website: http://pods-toolkit.uhnopenlab.ca/
We are still working out the details of what our Patient Oriented Discharge Summary will be like, and we recognize that client and caregiver input and experience is a critical part of that. As we work to implement PODS, we will be assessing our current discharge processes and we need your input. Please take the time to fill out a very short survey (it will only take 2 minutes) about the current discharge processes:
If you would like to participate in an in-person client focus group please see the attached flyer for upcoming dates for feedback on referral coordination and dates as well for feedback if you have received support from a one-Link Peer Mentor.